One of the common reasons to get a server of your own is that you shall have full control over the software environment and you'll be able to install anything you'd like. This will permit you to run programs which need certain software to be present on the machine, which is not possible with a shared Internet hosting server in which you'll be able to install software just within the account, but not on a root level. If you are not very experienced with this type of matters, nevertheless, you may experience complications as managing a server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our administrators can easily handle a variety of tasks which should be done or can resolve many problems that you could face.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server plans that we offer and you could add it either during the signup or at any time later on via your billing CP. It comes with an hour of custom work on your web server, so our administrators can easily help you with software installation or setup. They could also troubleshoot any piece of software that you have already installed if it doesn't work efficiently, so you won't need to waste time to discover what is wrong as they can aid you in a very quick and expert manner. Because this is a one-time upgrade, you could get it just when you need it and if a particular task takes shorter time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you can't do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated servers and provided you add it, our skilled administrators can assist you with anything on your hosting server. This includes installing any third-party software that you might want to use on the server and troubleshooting any script that operates poorly or does not run at all. Our upgrade provides 1 hour of work and if a particular task isn't very time-consuming, we'll add the remaining time to your account. You will be able to discover how many minutes are left inside your billing CP and use them anytime you require assistance again. The Installation & Troubleshooting upgrade could be acquired at any time, so in case you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require help afterwards, you'll be able to add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack too, but just in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.