In the event that you've ever had a cloud web hosting account before or you've dealt with any other type of online service, you probably know from your personal experience that for some things it's better to talk to a live person on the telephone instead of exchange tickets or e-mail messages. In order to know more about a service before you order it or in case something small-scale needs to be made, for instance, it is far easier and a lot faster to get it done live. When you're given the option to talk with representatives over the phone, it's also very likely that you're dealing with a real website hosting provider, not just a reseller. The level of support that you'll get on the telephone varies between different companies - from very general issues to expert technical support. Generally most suppliers offer pre-sales assistance and first level phone support, while more complex technical issues are handled via electronic mail and / or tickets.

Phone Support in Cloud Web Hosting

Our cloud web hosting plans come with phone support fourteen hrs per day even on public holidays, so if you do not have an account yet, you can call and learn more about our services or if we meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so you will be able to call the telephone number that is closer to you. If you're a current customer, we can help you promptly with all the general and billing issues as well as with a number of tech issues to save you time and efforts - we are aware of the fact that sometimes it's quicker to speak with a live person and get things done immediately. Certainly, some situations cannot be managed over the phone, so in such a case you will have to use our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there will always be someone to assist you when you have any queries about the semi-dedicated server plans that we offer. Whether you wish to learn more about the packages, you have some billing issue or some general problem, you can call us. Though some more complicated troubles may need a support ticket so as to give some time to our technical support crew to investigate, we are able to assist you with a number of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local phone lines in these countries as well. If you're in a different country, we have a global number where you will be able to reach us.