Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you will find a comprehensive Help section offering heaps of help articles and frequently asked questions. They are contributed by our support team of qualified techs. Just fill in your question and our clever system will show you the best answer.

  • Top quality support service

  • Tutorial Videos

  • For those of you who prefer to find out how to troubleshoot a regularly experienced issue by watching an instructional video clip, we have added a compilation of video tutorials to our Website Control Panel. All the educational videos are very short and simple to comprehend. They offer visual presentations of various site administration techniques.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a 60–minute ticket response guarantee. Our team of practiced techs will be available to you to respond to all the inquiries that you may possibly have. During off–peak times, a reply will be provided in even less than 20 minutes.