Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Each ticket that you submit to our tech assistance team will be attended to within approximately one hour. All standard problems are going to be resolved as quickly as possible. However, if the service inquiry you have posted needs the assistance of a certified technician, we are going to forward the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Top–class Technical Support Service

  • We are working for you around the clock to provide you with assistance and technical support as well as to help you with any difficulty that you could possibly encounter while dealing with your virtual server. We’ll assist you with all pre–installed software, like your Operating System, server administration panel (with regards to the VPS type) and the Website Control Panel designed completely by us.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that is offered gratis with your virtual server, you’ll find an instructive Help zone, consisting of everything you should be informed about when administering your web pages and software packages. We have incorporated a wide selection of how to articles and video guides that illustrate the essential website management duties in an understandable form.